14 Powerful Ai Chatbot Platforms For Businesses

This chatbot feature makes it easier for you to analyze your chat flows so that, where applicable, you can make immediate adjustments. To see the bot vs. user interactions, simply zoom in and out. Create your conversational flow according to your customer needs. Either the user deliberately interacts with the chatbot or after receiving a pop-up message.

chatbot comparison

However, it can be a good option if you’re also in need of a CRM and other marketing tools for free. After checking out some of the more complex AI chatbots listed in this article you might decide that what you need is actually something much simpler. Respond.iois a self-learning AI chat platform from Hong Kong. It acts as a CRM for all your chats, regardless of the channel. In other words, you can manage any chats that come in from Messenger, Twitter, Skype, live chat, etc., under one roof and get a holistic view of what’s going on. Providing 24/7 customer support without a live representative is a major asset. Pro-plan is $21.75 per month paid annually or $29 month-to-month. This includes many features like the scheduled sends, SMS phone numbers, custom notifications, and lead magnets. Switch languages within a conversation, opening the opportunity for customers and businesses globally.

Chatbot As A New User Interface: The Contemporary Vision Of Bots

Genesys DX comes with a dynamic search bar, resource management, knowledge base, and smart routing. This can help you use it to its full potential when making, deploying, and utilizing the bot. Its Product Recommendation Quiz is used by Shopify on the official Shopify Hardware store. It is also GDPR & CCPA compliant to ensure you provide visitors with choice on their data collection. Amity Bots is ranked 15th in AI-Powered Chatbots while SimpleWorks Enterprise Chatbot is ranked 17th in AI-Powered Chatbots. Amity Bots is rated 0.0, while SimpleWorks Enterprise Chatbot is rated 0.0. On the other hand, Amity Bots is most compared with , whereas SimpleWorks Enterprise Chatbot is most compared with .


It has a limited free plan but be advised that the cheapest paid plan starts at $500/month! An interesting feature they offer is the automated appointment booking through the chatbot. It also integrates with all major helpdesk solutions and pulls out answers from there so your visitors can get direct answers. ChatBot, part of LiveChat, offers an easy-to-use AI chatbot solution for businesses. LiveChat is our top-rated live chat tooldue to its excellent user experience and feature-rich offering – it’s clear that ChatBot was made with this same philosophy in mind.

Microsoft Bot Framework

You can include an “Add to cart” button to the pop-up for increased sales. This product is also a great way to power Messenger marketing campaigns for abandoned carts. You can keep track of your performance with detailed analytics available on this AI chatbot platform. It’s predicted that 95% of customer interactions will be powered by chatbots by 2025. So get a head start and go through the top chatbot platforms to see what they’ve got to offer. 64% of businesses believe that chatbots will allow them to provide a more customized support experience for their customers. While rule-based bots have a less flexible conversational flow, these guard rails are also an advantage. You can better guarantee the experience they will deliver, whereas chatbots that rely on machine learning are a bit less predictable.

chatbot comparison

Userlike is a cloud-based live chat software that allows you to chat with your customers via your website, Facebook Messenger, SMS, and other messaging channels. Userlike provides unique data privacy options that customers can take advantage of in order to ensure their information remains safe and secure. Features include custom design, a built-in chat panel, custom chat behavior, smart routing modes, chatbot integrations, and more. Companies like BMW, Nivea and Lufthansa are already using Userlike to build customer relationships. Userlike looks good, works great, offers lots of features, and is either free or highly affordable. WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. With WotNot’s No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you.


This is one of the top chatbot platforms for your social media business account. These are rule-based chatbots that you can use to capture contact information, interact with customers, or pause the automation feature to transfer the communication to the agent. Since Facebook launches Messenger chatbot, Botsify is the one who came after this as compared to other chatbot platforms. Botsify offers a non-coding chatbot for the ease of Facebook marketing. It chatbot comparison helps the visitors to respond 24/7 non-stop anytime/anywhere. Botsify also provides chatbot development services with their expert chatbot consultant. When using Tidio, the chat is prompted by the chatbot then surveys are able to be sent in for feedback. Tidio provides eCommerce features like abandoned cart, order status, and product availability. Zapier integration, visual chatbot editors, and notifications are also available depending on the plan.

Your chatbots can connect potential buyers to a live agent, send offers based on the customer’s interests, and even schedule appointments or meetings. Customers can also check on their order status, find out their account balance, and get answers to billing or payment questions. If you run a healthcare site, then SnapEngage offers ‘Health Engage’ to provide secure, HIPAA-compliant chatbots, live chat, and SMS messaging. It comes with a simple drag and drop interface which makes it super easy to set up a chatbot for your Facebook page. You can automatically welcome new users, Creating Smart Chatbot point them to products, schedule messages, respond to specific keywords, and much more. Chatbots allow you to free up time by automatically answering common customer questions. They can also be used to generate leads, improve user experience, and make more sales. The is one of the top chatbot platforms that was awarded the Loebner Prize five times, more than any other program. You can build your bot and then publish it across 15 channels (WhatsApp, Kik, Twitter, etc.). It also offers 50+ languages, so you don’t have to worry about anything if your business is international.